The Mumbai Metro Rail Corporation (MMRC) and Cityflo today announced a strategic partnership to introduce dedicated feeder bus services for Mumbai Metro Line 3, with its 3rd phase launched on 8th Oct. The collaboration marks a significant step in addressing one of the city’s most persistent transit challenges of first- and last-mile connectivity, and is expected to play a critical role in driving higher metro adoption across the city.
India’s metro systems have expanded rapidly over the past decade, growing from 248 kilometres across five cities in 2014 to over 1,000 kilometres across 23 cities today. In Mumbai, elevated Metro Lines 2A and 7 have already carried more than 200 million passenger journeys in over 3 years, with daily ridership averaging over 300,000. This type of 1st and last mile commute will further enhance the metro ridership
The MMRC – Cityflo partnership is designed to directly address this friction point. Services will be launched at high-demand stations including Bandra-Kurla Complex (BKC), Worli, and Chhatrapati Shivaji Maharaj Terminus (CSMT), with buses running every 10 minutes during peak hours to ensure minimal waiting time. The initiative will feature integrated ticketing through both the Cityflo app and the Metro Connect 3 app. Over time, deeper integration will allow commuters to book Cityflo feeder services directly within the metro application and vice versa creating a seamless digital journey. Introductory fares are expected to be set at ₹29 per single ride, with a monthly pass option at ₹499 to encourage daily use and build habitual adoption.
Commenting on the partnership, Mr. R. Ramana, Director (Planning & Real Estate Development / NFBR), MMRC, said: “With Metro Line 3, Mumbai is entering a transformative phase in its mobility journey. However, the true success of the metro system will depend on how easily people can access it from their homes to workplaces and back. Through our feeder networks, we are solving this, by ensuring that commuters benefit from a reliable and convenient extension of their metro journey.”
Jerin Venad, CEO, Cityflo added: “We’re excited to partner with MMRC to bring feeder buses to the metro network. This is a natural extension of our mission to make urban commutes frictionless, whether through our direct bus network or by integrating with public transit systems to provide a seamless experience for everyone. Our goal has always been to facilitate a shift from private cars to mass transit, and we’re confident this service will become a catalyst for millions of commuters to embrace a more sustainable way to commute.”
This initiative represents a structural shift in how Mumbai’s transit ecosystem functions, which seeks to unify rail and land urban mobility into a coherent, technology-driven network. By closing the last-mile gap, the partnership aims to improve commuter convenience but also accelerate modal shift away from private vehicles, contributing to reduced congestion and a more sustainable urban environment.
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